Projects meet their objectives when they manage the human side of change effectively. A robust change management strategy sets the stage for effective change management and project success.

A key performance indicator (KPI) is a measure of performance. Such measures are commonly used to help an organization define and evaluate success in terms of making progress towards its goals. KPIs may be monitored using Business Transformations techniques to assess the present state of the business to assist in prescribing a future course of action. Symyx consulting can help you evaluate the progress towards your vision and long-term goals by creating metrics against those goals to quantify success.

Symyx will work with you to formulate your change management strategy. This is the first critical step in implementing a change management methodology. The strategy provides direction and results in informed decision making throughout the change process. A well-formulated strategy really brings the project or change to life, describing who and how it will impact the organization.

The change management strategy also contributes to formulation of the rest of the change management plans. For instance, the groups identified in the strategy should each be addressed specifically in the communication plan. Steps for building and maintaining the coalition identified in the strategy are part of the sponsorship roadmap. Each of the subsequent change management plans and activities are guided by the findings in the change management strategy.