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New on the Symyx Software Customer Support Website
Note: Access to content on the Symyx Support website is limited to content for only those products for which you have a current maintenance agreement.


Product Installation Information
New Product Release
  • (June 2009): Release of Symyx® Available Chemicals Directory (ACD) 2009.2 - Documentation for this product is now available in the Symyx Support Knowledgebase.


Other Important News
Symyx Software Customer Support is happy to provide you with this Weekly Bulletin highlighting new content available on our Support website as well as other information of interest to you as a user of Symyx software. Please be sure to check out our technical webinars that provide valuable information on using and deploying your Symyx application. We look forward to any feedback that you may have about this publication.


If you have questions, need help logging in or need to be reminded of your web account details, please contact Symyx Customer Support at support@symyx.comor jsupp@symyx.com (for our customers in Japan). A complete list of regional Symyx Customer Support offices is available at: http://www.symyx.com/support/contact/worldwide.jsp.



2009 Platform Survey

This annual survey has been sent to key contacts and administrators. Please take the time to tell us about the environment your Symyx solutions are deployed in, and help us plan the support matrix.



Have you attended a free Technical Webinar offered by Symyx Software Customer Support?

Webinars (web based seminars) presented by Symyx Software Customer Support are a great way to learn more about how to make the most of your MDL Software and Databases. These webinars, presented by our product experts in Symyx Software Customer Support, have a technical focus and cover topics such as administration, use, and extension of your MDL products. We understand that your time is limited so a typical webinar will usually last only an hour and will be very focused on a particular topic of interest. Check back often as we are adding new webinars monthly.

Technical Seminars
Webinars with our solution experts

View schedule

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